We respect every individual's right to privacy. As we know that our relationship with you is the very basis of our name and reputation, so we treat it as our real asset.
RENZGlobal does not record any of your personal information, except when you provide it to us. If you submit an inquiry, you may provide us with certain information like your name, email address, mailing address or contact number. We will only use this information to reply back to your inquiry and we will not misuse the given information or sell it to third parties for unsolicited marketing purpose.
We do reserve the right to disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required under law, to cooperate with regulators or law enforcement authorities, or to protect our rights or property.
RENZGlobal corporate policies require that employees with access to confidential customer information may not use or disclose the information except for business use. All employees are required to safeguard such information, as specified in their confidentiality agreements with RENZGlobal.
If you have any questions or concerns, please contact us by email at firstname.lastname@example.org or call us at our Head Office.
Cookies provide us with information about the manner by which you access this website like the type of web browser you use and the type of internet service provider.
We use these cookies to store your settings and preferences and for logging in to the website. These cookies do not contain any kind of personal information.
Customer’s satisfaction is our prime responsibility. If you find any product with manufacturing defect or damage or if it is not in a good condition, you can easily return the product and get your refund, provided the reasons are genuine and proved. Please read the terms and conditions before buying.
For Cancellations you can raise a query on support or call our toll free customer care number. You can not apply for cancellation in following cases:
To return an item, you will have 7 calendar days from the date you received it or 15 calendar days from the date of purchase, whichever is earlier. You will only be eligible for a return if your item is unused and in the same condition that you received. Your item must be in the original packaging with the receipt or proof of purchase.
Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund. If your refund is approved, we will deduct the nominal service charges and rest amount will be credited back to the original method of payment, within fifteen business days depending on your card issuer's or bank policies.