Privacy Policy

User Privacy Policy

We respect every individual's right to privacy. As we know that our relationship with you is the very basis of our name and reputation, so we treat it as our real asset.

RENZGlobal does not record any of your personal information, except when you provide it to us. If you submit an inquiry, you may provide us with certain information like your name, email address, mailing address or contact number. We will only use this information to reply back to your inquiry and we will not misuse the given information or sell it to third parties for unsolicited marketing purpose.

When you submit your personal information to RENZGlobal through this website, you are agreeing to the collection, use and disclosure of your personal information in the manner set forth in this Privacy Policy. In case you don’t want us to use or disclose your personal information then you shall not provide us with any such information - for the purpose described herein without your consent.

We do reserve the right to disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required under law, to cooperate with regulators or law enforcement authorities, or to protect our rights or property.

RENZGlobal corporate policies require that employees with access to confidential customer information may not use or disclose the information except for business use. All employees are required to safeguard such information, as specified in their confidentiality agreements with RENZGlobal.

If you have any questions or concerns, please contact us by email at info@renzglobal.com or call us at our Head Office.

RENZGlobal uses cookies on this website. To personalize your experience on our Web site or with one of our promotions, we may assign your computer browser a unique random number, called a "cookie." Cookies enhance the RENZGlobal website performance in several important ways.

Cookies provide us with information about the manner by which you access this website like the type of web browser you use and the type of internet service provider.

We use these cookies to store your settings and preferences and for logging in to the website. These cookies do not contain any kind of personal information.

Cancellation Policy

Customer’s satisfaction is our prime responsibility. If you find any product with manufacturing defect or damage or if it is not in a good condition, you can easily return the product and get your refund, provided the reasons are genuine and proved. Please read the terms and conditions before buying.

For Cancellations you can raise a query on support or call our toll free customer care number. You can not apply for cancellation in following cases:

  1. Damages occurred due to misuse of product.
  2. Incidental damage due to malfunctioning of product.
  3. Products with tampered or missing serial/UPC numbers.
  4. Any damage/defect which are not covered under the manufacturer's warranty.
  5. Used apparels/accessories (other than for trial), altered, washed, soiled or damaged in any way.

Return Policy

To return an item, you will have 7 calendar days from the date you received it or 15 calendar days from the date of purchase, whichever is earlier. You will only be eligible for a return if your item is unused and in the same condition that you received. Your item must be in the original packaging with the receipt or proof of purchase.

Refund Process

Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund. If your refund is approved, we will deduct the nominal service charges and rest amount will be credited back to the original method of payment, within fifteen business days depending on your card issuer's or bank policies.